Frequently Asked Questions:
- Why won't the game load?
- Why am I recieving the "Oops!" message?
- How do you play?
- What is a tournament?
- Why are the bottom and right side of my game cut off?
- Can I make the game screen bigger?
- How can I report a bug in the game?
- How can I report a cheater?
- Why am I not allowed to join tournaments?
- Is registration free?
- I forgot my password or can't log in, can you help?
- Someone stole my account, can I get it back?
- Can I restore a deleted tank?
- Can I change my tank name?
- Can I move my awards to a different tank?
- Is this a safe game for kids?
- Why do I see strange links around the website?
- Does TankPit accept donations?
Was your question not answered? Ask us!
Q: Why won't the game load?
Java is required to play the game. Check our Java help page for information about how to install or update Java for your browser.
Q: Why am I receiving the "Oops!" message?
This message indicates that there was a problem connecting to our server. Check our Oops! help page for more information.
Q: How do you play?
Q: What is a tournament?
Tournaments are short competition maps that are open to all registered players. The winners at the end of a tournament receive presitigious awards. Check the Guide for more information.
Q: Why are the bottom and right side of my game cut off?
Your browser has been zoomed out on tankpit.com. Try pressing Ctrl+ while on tankpit.com until the game is visible again, or check your browser menus for a way to reset your zoom (typically under View -> Zoom).
Q: Can I make the game screen bigger?
If your monitor has a high resolution, the game screen might be too small to see comfortably. One option is to magnify the applet size (you must register to access this).
Q: How can I report a bug in the game?
A useful bug report should tell us exactly how to reproduce the problem. Considering including screenshots or video clips if they would be helpful.
Q: How can I report a cheater?
Cheating is not tolerated in TankPit and we strive to keep the game cheat-free. If you know someone is cheating, please report them, including their tank name, awards, the approximate time (including your time zone), and a description of how they were cheating. Keep in mind that we can't do anything without evidence.
Note: We care about security and there are no known cheats for TankPit. Lag or network problems are usually to blame if other players are simply moving faster than you.
Q: Why am I not allowed to join tournaments?
You may have been blocked from joining tournaments due to giving free kills or otherwise cheating in them. If you feel that we've blocked you in error, you may contact us to appeal it.
Q: Is registration free?
Yes, this game is completely free.
Q: I forgot my password or can't log in, can you help?
If you forgot your password, you can reset it via the forgot password page.
Q: Someone stole my account, can I get it back?
It is important to make a unique username and password to prevent anyone from stealing your account. If someone has stolen your account you should contact us immediately. If your account is in good standing we will attempt to get it back for you.
Q: Can I restore a deleted tank?
In special cases we may be able to restore tanks that were accidentally deleted. Please contact us immediately. Only accounts in good standing will be considered for restoration.
Q: Can I change my tank name?
Due to popular demand, tank name changes will now be possible. Name changes will require a $25 USD donation to TankPit. Only one name change is allowed per tank per 4 months. For any tank with substantial acheivements, a name change will be announced publicly on the bulletin board. We hope this will provide a fair chance for players to change their tank names without causing confusion for other players.
For further details on changing your tank name, check the tank name change page.
Q: Can I move my awards to a different tank?
We do not currently support transferring awards or stats from one tank to another.
Q: Is this a safe place for kids?
We strive to keep TankPit safe for all ages. Bad language and personally identifying information is filtered from tank names and bulletin board posts. Chatting in game is restricted to preset messages. If someone has bypassed our filters please contact us so we can take action.
Q: Why do I see strange links around the website?
Check your computer or browser for spyware. We do not have advertisement links anywhere to our website, so if you are seeing strange links they were added by your computer.
Q: Does TankPit accept donations?
TankPit is run for free and funded by donations. If you'd like to donate to help us cover our server costs, please read here for how to donate.